Skip to content

No WAM access via Safekit VIP

Troubleshoot

Test TCP load balancing on a virtual IP address

A mosaic test is delivered with SafeKit and Set the following load balancing rule in userconfig.xml:

<rule port="9010" proto="tcp" filter="on_port"/>

  1. On an external workstation, connect a browser to the URL: http://virtual_ip:9010/safekit/mosaic.html

  2. Enter the module name and the URL with the virtual IP

    http://virtual_ip:9010/safekit/mosaic.html
    

Safekit TCP Load Balancing
Safekit Loadbalancing

Special command to check the load balancing bitmap for port 9010 on each node

safekit –r vip_if_ctrl –l

Solutions

  1. Check that you are on an external workstation and not on the nodes themselves

  2. On each node, check the connections on the virtual IP

    On Windows:
    netstat –an | findstr <virtual IP>
    
    On Linux:
    netstat –an | grep <virtual IP>
    

  3. Stop/start the module on each node to check which one is taking connections